You can get setup on your own and start accepting donations today. There are no setup fees. Our system is so simple, you can be up and running in under an hour.
Basic Accounts can use the service when they want and stop when they want. We're hassle free. For our larger customers, our yearly contracts will reduce costs by replacing our service fees with a yearly fee.
We charge a flat 1.2% service fee for each transaction. Higher volume customers ($500k+ per year) can pay a yearly fee to replace our transaction fees.
With our option for donors to cover fees, our clients are paying an average of 1.22% per transaction INCLUDING credit card fees!
We've heard it all when it comes to online donation forms. Normally, it's that they are too long. That's where we come in.
Our forms are so short, you can make a donation in about 30 seconds. You, however, can add any field you want to your giving forms, making them as short, or as long, as you want.
Need a new giving form? Make one... simply! You can create a new, custom giving form and have it online in under 10 minutes.
No more going through some curmudgeon IT person to get a new giving form or having someone tell you "we can't do that." You have total control now!
YOU determine how much they can give. YOU determine what information you collect. YOU determine where gifts can be directed.
Everything on our forms is customizable. Make dedicated giving pages, or just have one giving page to load any number of giving forms. That's right. One giving page can show multiple forms.
Through Stripe payments, you have access to advanced fraud protection tools. Radar is their suite of modern tools to help you fight fraud. It’s fully integrated into your payments flow and you can start using it without any additional development time.
Recurring payments are an important part of fundraising, but if mismanaged, they can lead to serious headaches for you and your team.
Our automation removes the burdens of many of the common problems we've seen with recurring payments. Spend more time on your mission and less time managing recurring gifts that are no longer processing (but should be).
We want you to have unlimited, customizable forms that embed directly and seamlessly into your existing website. We remove the shortfalls of the other systems (primarily that it is hard to get new forms or to get a form that asks what you need it to ask) and give you what you need - an affordable, flexible way to securely accept online donations. Compare
One unique feature we offer is the way your organization can integrate with your affiliates. Enterprise accounts pay a yearly fee that offers two benefits: it removes our service fees and allows you to onboard your affiliate organizations, chapters, or clubs. This means they have their own account and pay no fees to us. It also means you can track donations to your affiliates! Read More
per transaction
yearly fee (first $1M)
Giving Formsunlimited
Directed Giving Allocationsunlimited
Number of Transactionsunlimited
Affiliate Organizations0
DetailsFor non-profits who process over $500,000 in online gifts per year. The most economical plan for higher-volume organizations since the yearly fees replace our transactional service fee.
$4,500 fee covers all transactions up to $1M. After that, the fee is just $2,750 per $1M processed.
Yearly contract. 0%* service fees.
per transaction
yearly fee
Giving Formsunlimited
Directed Giving Allocationsunlimited
Number of Transactionsunlimited
Affiliate Organizations0
DetailsThe simplest plan. Anyone can use this plan, but it's best for non-profits who receive less than $500,000 in online gifts per year, as there are zero up-front fees.
No yearly fees. No contracts.
Just a 1.2%* service fee per transaction
per transaction
yearly fee (first $1M)
Giving Formsunlimited
Directed Giving Allocationsunlimited
Number of Transactionsunlimited
Affiliate Organizations4
DetailsPerfect if you have affiliates, who onboard through your account. You determine if they pay any fees and any fees are paid to you. Donors can also give to you while on an affiliate giving form.
$6,500 fee covers all transactions up to $1M. After that, the fee is just $2,750 per $1M processed.
Yearly contract. 0%* service fees.
Extra affiliates are $650/year. Contact for bulk pricing.
Below you'll see how much you'll pay on various platforms.
$100k = 1,000 x $100 gifts.
$1M = 10,000 x $100 gifts
| Service | Total Fees | Fees on $100 | Fees on $100k | Fees on $1M |
|---|---|---|---|---|
| Fundly | 7.8% + $0.30 4.9% service fee + 2.9% + $0.30 payment processing |
$8.10 | $8,100 | $81,000 |
| GoFundMe | 7.9% + $0.30 5% service fee + 2.9% + $0.30 payment processing |
$8.20 | $8,200 | $82,000 |
| Custom Donations* varies by plan |
2.9% or 4.1% + $0.30 0% or 1.2% service fee + 2.9% + $0.30 payment processing |
$4.40 Basic Account |
$4,400 Basic Account |
$32,000 Pro Account |
Fundly
You'll pay $8,100 on $100k
and $81,000 on $1M.
Total fees: 7.8% + $0.30. 4.9% service fee + 2.9% + $0.30 payment processing
GoFundMe
You'll pay $8,200 on $100k
and $82,000 on $1M.
Total fees: 7.9% + $0.30. 5% service fee + 2.9% + $0.30 payment processing
Custom Donations*
You'll pay $4,400 on $100k
and $32,000 on $1M.
Total fees: 2.9% or 4.1% + $0.300% or 1.2% service fee + 2.9% + $0.30 payment processing
Why are our fees so low? We come from the non-profit world and we know how much those transaction fees matter. We priced our product to get you the most from each donation. We even provide an option to let your generous donors cover all the processing fees. Our pricing caters to both small and large non-profits.
*Our prices above reflect regular credit card processing fees with Stripe (2.9% + $.30), though non-profits may be eligible for reduced fees -- please contact sales+nonprofit@stripe.com for more information.
*all plans must pay the Stripe credit card processing fees. These are not our fees. They are credit card fees and you will pay them (or more) on any system. see Stripe fees above.
The demo site represents a fictional university alumni organization using our product.
Their site. Our form.
Custom Donations uses Stripe for payment processing. Our software allows you to easily create custom giving forms. All the data you collect from your donors is passed to Stripe with the transaction, meaning when you pull your transaction reports from Stripe, all your donor data is readily available. This streamlines data reconciliation as you don't have to match up payment data to donor data like is required with many other solutions
Custom Donations provides an integration with NationBuilder so that donor data and donations collected in our system are automatically synced into your NationBuilder community, real-time. It only takes two clicks to implement, so it is easy to integrate with your account. Collect any donor data you want through our forms as well as support recurring giving.
Reach a representative by emailing sales@customdonations.com.
